Meet our team

We are a dedicated team of Chartered Physiotherapists specialising in the treatment of Neurological conditions. Alongside our core physiotherapy expertise, we collaborate with a wider multidisciplinary team, including occupational therapists and speech and language therapists, available upon request. 

We strongly believe in the importance of interdisciplinary teamwork for achieving optimal outcomes in neurorehabilitation.

All our therapists are fully registered with the Health Care Professions Council (HCPC), ensuring the highest standards of care and professionalism. 

Our team is led by Chandani Shah, who guides us under her vision of INTENSE values:

• IN – Individualised approach to patient goals
• T – Teamwork with families, carers, and other professionals involved
• EN – Enabling patients and their families to thrive
• S – Sensitive and supportive care tailored to patient needs
• E – Commitment to Excellence in everything we do

At the heart of our approach is a passion for restoring function and improving the quality of life for those living with neurological challenges.

Chandani Shah is a highly specialist neurological physiotherapist with over 17 years of experience in neurological physiotherapy across six NHS Trusts and multiple neurorehabilitation and stroke units nationwide. She holds a Master’s degree in Advanced Neurophysiotherapy (with distinction) from University College London and currently practices on a part time basis at a Level 1 Neurorehabilitation Unit in London.

Clinical Expertise

As part of her MSc, Chandani gained a qualification in Injection Therapy from Lancashire University. She is an injecting clinician at the Botulinum Toxin Spasticity Clinic and serves as the lead clinician for the Joint Orthotic Service, offering specialist expertise in both areas.

Chandani is trained in Basic Bobath concepts but adopts a flexible, patient-centred approach that prioritises problem-solving to meet individual needs. She is skilled in integrating adjunct therapies, including Neuromuscular and functional Electrical Stimulation (NMES & FES), splints, specialised exercise equipment, assistive technology and taping. Her experience enables her to address barriers such as motivation, fatigue, and challenges with memory or problem-solving to optimise patient outcomes.

Teaching and Movement Analysis

Chandani is passionate about teaching individuals how to move more efficiently and effectively through a combination of strengthening, stretching, and movement analysis. She focuses on empowering patients to understand and improve their movement patterns to enhance functional independence and quality of life.

Passion and Vision

Chandani is passionate about delivering the right intensity of therapy to drive neuroplasticity and achieve meaningful functional changes for her patients. Her treatment philosophy emphasises designing intensive therapy sessions that are both challenging and individualised to patient goals.

Her MSc thesis focused on the intensity in neurorehabilitation inspired her to establish INTENSE Therapies – a service built around her vision for high-quality, goal-driven intensive neurological rehabilitation. 

Ailsa is an experienced physiotherapist with 14 years of practice across acute and community settings, and 7 years specialising in neuro rehabilitation. She has extensive experience treating a wide range of neurological conditions, including stroke, multiple sclerosis, Parkinson’s disease, traumatic brain injury, vestibular disorders, and functional neurological disorders (FND). 

Ailsa is Bobath-trained, with a strong focus on tailored, patient-centred care to help individuals achieve their goals and improve their quality of life.

Her treatment approach combines evidence-based techniques, including education, exercise programs, electrical stimulation, splinting, and hands-on therapy. 

She is committed to providing holistic care that addresses not only physical challenges but also promotes confidence and independence in daily life.

In addition to her clinical expertise, Ailsa is passionate about neuro fitness and runs group exercise classes specifically designed for individuals with neurological conditions. Through these programs, she helps her patients build strength, improve fitness, and achieve a sense of empowerment, no matter their diagnosis.

As a qualified Pilates instructor, Ailsa integrates movement-based therapy to enhance recovery, focusing on core strength, balance, and flexibility. 

Her dedication to helping people get stronger and fitter, despite the challenges of living with a neurological condition, is at the heart of her practice.

Jo is a specialist neurological physiotherapist with 17 years of experience.  Jo has worked in 3 trauma centres in London, within the acute, outpatient, rehabilitation and community settings giving her broad experience which enables her to guide clients through their rehabilitation journey.

Jo has worked with clients living with different neurological conditions including Brain Injury, Spinal Cord Injury, Stroke, Multiple Sclerosis, motor neurone disease, Parkinson’s Disease.  Her passion lies in working with people to achieve their functional goals improve quality of life utilising a flexible and creative approach to rehabilitation and disability management.

Jo obtained her BSc in physiotherapy from King’s College London and was awarded a distinction in her MSc at University College London.  Jo has completed postgraduate training in the Bobath approach, hydrotherapy, yoga for neurological conditions, gait re-education and balance rehabilitation.

Florence is a highly skilled Occupational Therapist with over 15 years of clinical experience focused on community neuro and stroke rehabilitation. She brings extensive expertise in cognitive rehabilitation, upper limb therapy, and vocational rehabilitation, helping individuals rebuild their lives with confidence. 

With a passion for the interplay between creativity, movement, and neuroscience, Florence explores how dance, music, and expressive arts can enhance self-awareness and support physical, emotional, and mental wellbeing. Since 2017, she has worked with Trinity Laban Music and Dance Conservatoire, enriching creative programs tailored for people with neurological and long-term health conditions. 

Florence takes a holistic approach, weaving together physical, cognitive, psychological, social, and environmental factors to design bespoke therapy plans that truly fit each person’s unique needs. Her compassionate, tailored care empowers individuals to thrive on their own terms. 

Gemma is a highly skilled Occupational Therapist working in London and Essex for the last 8 years in a combination of inpatient and community settings. She has specialised in neurorehabilitation for the last 4 years and she is passionate about supporting people’s independence and autonomy. She is experienced in  working with patients who have complex physical, cognitive-behavioural and communication needs following a stroke or brain injury. 

Gemma enjoys problem solving and helping people find new or adapted ways of doing what’s important to them.  

Amit, our dedicated Practice Manager, has been instrumental in building this outstanding neurophysiotherapy and rehabilitation service alongside Chandni Shah.

With a strong background in operational leadership and financial management, supported by his ACCA accreditation, Amit ensures the smooth day-to-day running of the practice. His focus is on creating an environment where the team can deliver exceptional patient care and achieve meaningful results.

He is passionate about maintaining the highest standards, he works closely with clinical teams to uphold healthcare regulations and foster a patient-centred approach. Amit’s vision and commitment to excellence continue to drive the practice forward, shaping its growth and reputation for innovative, high-quality care.